An eligibility list may be established.
Your skills, confidence and initiative will be valued in this challenging role.
Named one of the 2018 Top 10 Best Places to Work, the Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.
The RMO is currently developing and implementing more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of non-tax portfolios from other ministries to the Ministry of Finance. The Branch undertakes collection activities on behalf of all tax programs and non-tax client ministries to obtain payment of outstanding amounts owed to the Province.
The Ministry’s success in collecting outstanding debt reduces overdue receivables and provides funding for government programs. Key strategies include focusing resources on collection activities, continuing to improve revenue recovery and ensuring that industry best practices are followed.
As the Collection Analyst you work to enforce the collection of delinquent tax accounts to maximize revenue for the Province while adhering to accepted accounting methods, ministry policy, provincial legislation and regulations.
With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Brian.G.Morrison@gov.bc.ca . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
- Grade 12 (or equivalent) or higher.
- 5 years clerical experience in a financial and/or collections role or equivalent combination of related education, training and experience.
- 2 years’ experience providing service to clients in a public-facing role, preferably in a call centre or customer service environment.
- 1 year demonstrated experience working with large accounts receivable systems is preferred.
- 2 years’ experience performing financial calculations in an accounts receivable role is preferred.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.
Cover letter required: NO – Please do not submit a cover letter as it will not be reviewed.
Resume required: YES – A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.
Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.