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Front Desk Agent

Job Information
Author resumes08
Date March 21, 2023
Deadline Open
Type Full Time
Company Ramada Golden
Salary $17.00 - Per Hour
Location Golden, BC
Category Receptionist
Contact Information
resumes08@outlook.com

Job position

Front Desk Agent

Company

Ramada Revelstoke

1750 Trans-Canada Highway
Revelstoke, BC V0E 2S0

Compensation:

$17.00/hour for 35 – 40 hours a week (Overtime applicable after 40 hours)

Terms of Employment:

Permanent, Full time, Part Time, Extended working hours, weekends

Number of positions available:

3

Job Description

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Process guests’ departures, calculate charges and receive payments
  • Answer enquiries regarding hotel services and registration by telephone, in person and Email.
  • Process group arrivals and departures
  • Balance cash and complete balance sheets and cash reports
  • Handle wake up calls
  • Provide information about hotel facilities and services and respond to guests’ complaints
  • Compile and check daily record sheets, guest accounts and receipts using computerized systems
  • Present statements of charges to departing guests and receive payment

Requirements and Qualifications:

  • High school education preferred
  • Previous experience in customer service is an asset but not mandatory, on the job paid training will be provided

Language requirements:

English

Additional skills:

  • Effective communication skills
  • Professional attitude
  • Good organizational skills
  • Problem solving and decision making skills

How to Apply:

Applications may be submitted by Email to: ramadarevelstoke@hotmail.com

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