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Manager, Central Functions, Portering, and Morgue

Job Information
Author pmnationtalk
Date December 30, 2019
Type Full Time
Company Interior Health Authority
Location Kelowna, BC
Category Business / Management
Client Interior Health Authority
Contact Information
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Manager, Central Functions, Portering, and Morgue

Competition #: 01351516
Bargaining Unit: NON-CONTRACT


Position Summary
Are you an experienced leader with a passion for healthcare? We have an exciting opportunity for a permanent full time Manager, Central Functions, Portering, and Morgue to join our team at Kelowna General Hospital.

The Manager, Central Functions, Portering and Morgue (Range 8) develops, implements, and evaluates provincial, regional, and site wide initiatives to improve/maintain site operations. The Manager liaises with department managers to provide a standard approach to Staffing, Work Health and Safety Initiatives, Violence Risk Assessments, Workplace Inspections, among other site wide initiatives. The Manager is responsible for retrieval, analysis, and presentation of strategic utilization information that is required to support operational and administrative decision making.

The Manager is also responsible for the Patient Portering Department and Morgue at KGH, providing leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned portfolio. The Manager applies management theory and concepts to lead, staff, monitor, evaluate, and gather data, including the development of relevant outcome measures pertinent to the clinical areas. The Manager is accountable for efficient, effective utilization of approved physical, financial, and human resources; for guiding and coordinating activities of the assigned areas in accordance with professional standards; and supporting the goals and strategic direction of IH.

1. In collaboration with the interdisciplinary team, facilitates change within the facility by supporting IH initiatives, monitoring on-going compliance, identifying needs, and providing timely feedback as directed.

2. Conducts literature reviews and gathers information related to relevant standards, initiatives, best practices, benchmarks, policies, and code requirements to ensure the information is available to project participants.

3. Leads in the planning, developing, implementing, coordinating, evaluating and maintaining a predictive monitoring program.

4. Prepares formal reports including project executive summary, project charters, assessment of need, summary of program and services, cost estimates, status reports, cost control reports, and other reports as appropriate related to site wide operational initiatives.

5. Develops a project implementation and work plan for site wide initiatives including identification of key stakeholders, critical timeframes, and processes required to ensure effective identification of capital and program requirements.

6. Participates in the implementation of the local quality improvement and risk management initiatives for acute care services in accordance with Interior Health standards and processes.

7. Acts as lead Acute Care contact for health and safety organizations such as Work Safe BC and OH&S. Responsible for responding to all WCB and OH&S work orders and participates in Occupational Health and Safety Committee(s) as a management representative or co-chair.

8. Collates and reports progress on key initiatives, including Health & Safety, the Attendance Promotion Program and Human Resources.

9. Assists with manager coverage in services area where gap is anticipated to be greater than four weeks.

10. Leads the team in the delivery of quality services and enhances staff morale through team building and coaching, multidisciplinary problem solving, and facilitating professional development and involvement in interdisciplinary teams.

11. Supervises staff, including: maintaining appropriate staffing levels; participating in the recruitment process; carrying out performance evaluations and disciplinary actions as needed; administering collective agreements; investigating and responding to grievances and other HR issues; implementing and maintaining the attendance management program.

12. Maintains fiscal accountability by collecting and monitoring necessary fiscal and utilization data and analyzing data appropriately. Ensures effective use of resources in the service area. Monitors the budgets, identifies variances, and takes corrective action as required to maintain expenditures within the approved budgets.

13. Provides operational management by covering for other Acute Health Services Managers during their absences, and by responding to urgent issues on a rotational on -call basis.

14. Represents Acute Care Health Services at the service area and IH level by participating in committees/teams.

15. Performs other related duties as assigned

Education, Training and Experience:
• A Bachelor’s degree in a Business, Social Sciences, or a health related discipline with a Master’s degree preferred.
• Five to seven years of experience, including at least three years of management or leadership experience obtained within the last five years.
• OR an equivalent combination of education, training, and experience

Skills and Abilities:
• Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness
• Demonstrated ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of Interior Health
• Demonstrated ability to plan, develop, implement, manage, and evaluate programs
• Excellent negotiation skills to relate effectively with members of the interdisciplinary team
• Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings
• Demonstrated ability to identify strategies and opportunities in a dynamic environment that lead to identified outcomes using evidence-based practice
• Demonstrated ability to communicate clearly and concisely in written and verbal forms
• Demonstrated program and project management skills and proficiency with a variety of pertinent computer software
• Demonstrated ability to plan, implement, organize, and evaluate using critical thinking and problem solving skills
• Demonstrated ability to collate/analyze data and proficiency in Excel spreadsheets and graphing

* All postings with a closing date specified close at 11:59 pm PT

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