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Senior Manager Product Management (Vancouver or Toronto) : 00009E7X

Job Information
Author pmnationtalk
Date October 27, 2017
Type Full Time
Company HSBC Bank Canada
Location Vancouver, BC
Category Business / Management
Client HSBC Bank Canada
Contact Information
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Senior Manager Product Management (Vancouver or Toronto) : 00009E7X

Employment Type: Regular

Responsible for the development and management of HSBC Global AMCA’s (Asset Management Canada) product range for retail, high net worth and Institutional clients, ensuring that AMCA (Asset Management Canada) products are successful, fit for purpose, profitable, competitive and efficiently delivered. To align AMCA’s Product Management activities with the strategic and business objectives of the local business and product function globally, and to propose/recommend, analyse and implement new products & services or changes to existing products & services to enhance profitability, asset growth, customer acquisition & retention.

Principal Accountabilities: Key activities and decision making areas

Impact on the Business

  • Identify opportunities and develop new product ideas and features, including idea generation, developing product concepts, gather in and analyzing competitive intelligence, writing and presenting proposals, securing approvals and stakeholder buy-in, assessing commercial viability and ensuring alignment with the firm’s strategic objectives.
  • Manage cross functional working groups on implementation of new or enhanced products and services, actively working with the different business areas impacted, respecting budgets and timelines for a successful launch.
  • Manage existing product shelf, including conducting product reviews and formulating recommendations, maintenance of investment policies and guidelines, pricing, policies and procedures and regulatory documents.
  • Contribute to maintaining robust governance over local products, have knowledge of regulations impacting product design and management of the portfolio.
  • Managing product team’s relationships with retail & institutional sales teams and with key internal and external stakeholders & support functions – i.e. IT, operations, compliance, legal, tax, finance, investment teams and sub-advisors.
  • Complete other related duties as assigned.

Customers / Stakeholders

  • Most internal functions & teams within AMCA (Asset Management Canada)
  • HSBC Global Asset Management Limited Retail Banking and Wealth Management, Wealth Development & HIFC (HSBC Investment Funds (Canada) Inc)
  • HPWS (HSBC Private Wealth Services (Canada) Inc.)
  • HOST (HSBC Operations, Services, and Technology) / Change Delivery / Wealth Ops
  • HSBC Canada Compliance / Legal / Tax / Finance

Leadership & Teamwork

  • Establish strong relationships with sponsors and stakeholder to manage and deliver a group of projects to achieve business objectives.
  • Demonstrate teamwork through effective communication, participation and collaboration with team and other areas of the business.
  • Demonstrate leadership through effective management of project working groups
  • Inspire, lead & engage project teams to implement key business changes.
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Promote an environment that supports diversity and reflects the HSBC brand.

Operational Effectiveness & Control

  • Deliver change & operate in accordance with HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators; adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report issues and operation loss events.
  • Adhere to local and global internal product development processes and procedures.
  • Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
  • Complete other responsibilities, as assigned.

Major Challenges

  • Identify, propose and execute actionable solutions to enhance the investment product range
  • Engage and communicate effectively with project stakeholders and their teams to actively participate in key projects & initiatives
  • Maintaining motivation and energy levels in an ever-changing, demanding and dynamic environment
  • Work under tight timelines and manage multiple projects and stakeholders at the same time

Role Context

  • The position has responsibility for decisions impacting activities of assigned projects and project teams.
  • Decisions beyond assigned authority are referred to higher management for approval.

Management of Risk

  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
  • Promote an environment that supports diversity and reflects the HSBC brand.

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Qualifications

Knowledge & Experience / Qualifications

  • In-depth understanding of investment products, wealth management and wealth planning in the Canadian financial services environment
  • A thorough understanding of Canadian securities regulations – in particular in an MFDA regulated environment, the investment funds industry and asset management business
  • Minimum of 5-10 years relevant product development and product management experience in wealth management environment
  • Bachelor degree in finance, business, related field or equivalent experience. Higher level investment qualifications (CFP/PFP, CIM, CFA) essential.
  • Strong project management and a successful track record of leading multiple multi-functional project teams within aggressive timelines to successfully implement change initiatives in a wealth management environment – especially in respect of mutual funds, wrap services & discretionary/advisory investment management services
  • Strong relationship building and relationship management skills
  • Strong analytical skills with an ability to think creatively and laterally and to identify actionable, effective solutions to complex and technical investment related issues.
  • Exceptional organizational, problem solving & planning skills
  • Exceptional written & verbal communications & presentation skills
  • A positive, driven, can-do attitude – a self-starter with extremely high energy & motivation levels, high degree of ownership and constructive sense of urgency
  • In depth understanding of HSBC Group’s policies, controls and processes – especially as they relate to investment businesses

Job Field : Capital Markets
Primary Location : North America-Canada-British Columbia-Vancouver
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country Vacancy
Job Posting : Oct 26, 2017, 8:53:12 PM Unposting Date : Nov 11, 2017, 4:59:00 AM

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