SPO 30R – Team Leader, Intake and Assessments *Posting Amended*

Job Information
Author pmnationtalk
Date June 10, 2019
Type Full Time
Company BC Public Service
Salary $73,768.80 - $84,361.58 - Annual
Location Kelowna, BC
Category Admin / Office
Client BC Public Service
Contact Information
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SPO 30R – Team Leader, Intake and Assessments *Posting Amended* – (56176)

Posting Title: SPO 30R – Team Leader, Intake and Assessments *Posting Amended*
Position Classification: Social Prog Off R30
Union: GEU
Location: Kelowna, BC V1Z 2S9 CA (Primary)
Salary Range: $73,768.80 – $84,361.58 annually
Close Date:
Job Type: Regular Full Time
Temporary End Date:
Ministry/Organization: BC Public Service -> Children & Family Development
Ministry Branch / Division: Service Delivery Division
Job Summary

Team Leader, Intake and Assessments
Social Program Officer R30

Please note this is an ongoing posting without a scheduled closing date. The posting closing date will be added to the posting a minimum 2 weeks prior to the scheduled closing date. Applications will be reviewed on a monthly basis.

1 full time position available in Kelowna.
An eligibility list may be established.

Apply your leadership and expertise in this critical role supporting children and families!

Dedicated ministry professionals make a positive difference in the lives of thousands of children and families in British Columbia.  Each year, Ministry of Children & Family Development (MCFD) services reach about 155,000 children and families, representing approximately 17 per cent of all B.C. children and youth. These are some of the most vulnerable children in B.C., often facing a range of complex challenges.

As the Team Leader, you are responsible for the direction and monitoring of Child Protection Services for the Central Okanagan, Local Service Area.

In this position, you will supervise a team who deliver statutory MCFD child protection services to children and families in these communities. Results and detailed oriented, you ensure required service levels and standards are met, provide leadership, support and professional development activities to your team, and find ways to improve professional and integrated services delivery. Employing superior collaborative skills, you establish productive working relationships with community partners and provincial, federal and non-governmental agencies, and act as a liaison and participate on internal and external committees as designated by the Director of Operations.

If you are an effective leader looking to contribute to a team of professionals who strive to enhance the quality of life for children and families.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens.  Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact Kemp.Redl@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Bachelor’s Degree in Social Work, Child and Youth Care or equivalent; OR Master’s degree in the social sciences (e.g., Master’s of Counselling, Master’s of Ed. Counselling, Master’s of Clinical Psychology etc. and completion of a practicum in child welfare is required); OR equivalent related degree in the social sciences.

    NOTE: If your degree was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES).  Confirmation for equivalency for your degree is required for you to be considered. Please indicate in your resume (include a copy of the approval; if in progress), proof must be provided on or by the closing date of the posting to the hiring manager). You must request a comprehensive report and the MCFD supplemental report to be considered for this competition.

  • A minimum of 3 years of direct child protection experience (Intake, Investigation, and Family Service).
  • Must possess or be eligible for C6 delegation immediately upon appointment.
  • Previous Team leader experience. Preference may be given to applicants that have 6 months experience. Please indicate the month/date/year.
  • Preference may be given to applicants with 6 months or more as Team Leader experience within the last 3 years.
  • Preference may be given to applicants currently holding a full C6 delegation.
  • Preference may be given to First Nations, Metis or Inuit applicants with the required combination of education and experience.
  • Preference may be given to applicants with one year of experience working with Indigenous communities including demonstrated links to those communities.


  • Must possess and maintain a valid Class 5 BC Driver’s license.
  • May be required to use own vehicle, with appropriate insurance, on an expense account basis.
  • May be required to travel in adverse (reasonable) weather conditions.
  • May be required to work evening/weekends.
  • Due to the nature of the position, must work with families facing challenges which may involve exposure to unpleasant dealings with angry, abusive, or abused clients; exposure to hazards from frequently working around volatile parents and/or children in crisis.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.  

A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Cover Letter: NO Please do not submit a cover letter as it will not be reviewed.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements.  Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

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