AVP FCC Business Manager : 00008J28

Employment Type: Regular

Working under the Head of FCC Canada, the Senior FCC Business Manager supports the Regional FCC governance oversight, coordinates the dispensation and variance logs, tracks and monitors that action plans for dispensations are adhered to by Regional and/or Countries/LOBs, in accordance with the terms of the approval. This role will also have functional responsibility to the COO FCC, focusing on FCC budget, and operational matters. The role performs ongoing analysis of the Regional AML MI to provide a strategic appraisal of emerging trends and issues, works with Regional MI & DG to provide FCC risk data input to recurrent and ad-hoc communications, reports and frameworks for the FCC function and other interested parties. The Senior FCC Business Manager assists in the preparation of the Regional FCC ExCo pack, submissions for the Regional FCC ExCo and Regional RMM/RMCs plus to the Global FCC ExCo; coordinates the completion of country MLRO Reports, assists and supports drafting of the Regional MLRO report; prepares analysis in setting the Regional FCC Plan; monitors execution of the Regional Plan and support the CAMLO in the coordination of regional and /or country projects, stakeholder involvement and attendance of related steering committees, ensuring alignment of FCC initiatives with other functions within FCC/RC; working closely with the COO to ensure consistency; assists the CAMLO to monitor the FCC Budget and Blueprint.

Impact on the Business

• Implementing a consistent and effective approach to business management across the functional areas.
• Ensuring the identification and implementation of best practice across the organization to enable the highest operational standards.
• Providing key input to budget processes and staffing requests, as an member of the extended COO team
• Reviewing and advising on operational efficiency across the FCC team, with particular focus on FCC alert management
• Coordinating the FCC requirements across the Functional and Regional teams to meet all global processes and deadlines.
• Defining and adopting best practice through collaborating with our key business partners
• Support the CAMLO in the Regional FCC Governance oversight
• Support the FCC COO in areas of operations, MI, reporting, budgets, blueprint and staff initiatives
• Coordinate the dispensation and variance logs submitted by countries within the Region
• Track and monitor that action plans for dispensations are adhered to by Region and/or Countries/ LOBs, in accordance with the terms of the approval.
• Perform ongoing analysis of the Regional FCC MI to provide a strategic appraisal of emerging trends and issues. Assist and support analysis and research work (where required) on emerging risk trends.
• Work with Regional MI & DG to provide FCC risk data input to recurrent and ad-hoc communications, reports and frameworks for the FCC function and other interested parties
• Assist in the preparation of the Regional FCC ExCo pack, and submissions for the Regional FCC ExCo and Regional RMM/RMCs plus to the Global FCC ExCo
• Coordinate the completion of country MLRO Reports, assist and support drafting of the Regional MLRO report
• Prepare analysis to support the CAMLO in setting the Regional FCC Plan. Monitor execution of the Regional Plan and support the CAMLO in the coordination of regional and /or country projects, stakeholder involvement and attendance of related steering committees, ensuring alignment of FCC initiatives with other functions within FCC/RC.
• Assist the CAMLO Head to monitor the FCC Budget and Blueprint.

Customers / Stakeholders

• Build strong relationships, adopting a joined up approach, to execute processes at pace and with minimum conflict
• Ensuring that internal and external regulatory requirements are met
• Ensuring that the business operates using accepted industry – standard methodologies, practices, processes and principles
• Innovation and improvement of methodologies, through adoption of best practice and continued professional development and ensuring these meet required standards and regulations.

Leadership & Teamwork

• While reporting to Head of FCC, act as a key deputy to the COO for FCC matters, providing guidance and advice
• Drive a high performance culture through delivering standards, collaboration and effective people interaction
• Drive operational excellence and ensure end to end management of all FCC processes
• Agree responsibilities within formal and informal network, providing context, direction and confidence to deliver results
• Collaborate with other business partners and Global Functions areas to ensure commonality and consistency of solutions
• Promote an environment that supports diversity and reflects the HSBC brand.

Operational Effectiveness & Control

• Implement quality framework for FCC
• Ensure that all staff and activities comply with existing regulations and auditory requirements.
• Ensure implementation of audit recommendations and maintaining satisfactory level of audits for our business areas
• Ensure organizational compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of our businesses.
• Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
• Complete other responsibilities, as assigned

Major Challenges

• Maintaining a global perspective, but with particular consideration of regional distributions (staff, budgets, resources, operations) and the impact of these; and ensuring a proportionate balance in each region.
• Implementing and managing a uniform approach to operations, in view of disparate operating procedures already in operation (within the organization and within departments) and the unique issues, requirements and problems associated with each

Compliance with HSBC Group standards, whilst accommodating specific organizational requirements

Role Context

• The scope of responsibilities of this role includes all aspects of business management – Financial, Governance & MI, People, Communications, Business Administration and Strategy as required.
• This role will require the individual to assume a proactive, collaborative role across the Risk areas and the business partners to ensure the creation and ongoing management of an operationally “excellent” organization.

Management of Risk

• Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
• The scope of responsibilities of this role includes all aspects of business management – Financial, Governance & MI, People, Communications, Business Administration and Strategy as required.
• This role will require the individual to assume a proactive, collaborative role across the Risk areas and the business partners to ensure the creation and ongoing management of an operationally “excellent” organization.

Observation of Internal Controls

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with the relevant Compliance Department. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Qualifications

Technical’ Competence

• Ability to distil complex and varied data into information
• Attention to detail and ability to ensure that information is captured in a timely manner.
• Excellent written and verbal communication skills
• Good process analysis and problem solving skills
• Good financial management ability

Focus

• The ability to quickly understand customer requirements and concerns and deliver a quality result to them
• Delivery-focused with attention to detail and ensure tasks are completed on time and to the required levels of quality.
• Proven ability to prioritize workload effectively in line with business priorities.
• ‘Can Do’ attitude. Willing to turn a hand to whatever task is required.

Judgment

• Skilled decision-maker – considered and timely especially when under pressure.
• Able to delegate effectively where necessary.

Relationships

• Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, third party consultants, technical experts across the whole department and business users.
• Willingness to own work and problems and see through to completion and to use own initiative to resolve issues, whilst dealing with a diverse range of people.
• Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships.
• Able to delegate effectively where necessary.

Energy

• Ability to work with minimal supervision and to contribute to a larger team; and a flexible approach to working hours and responsibilities
• Self-motivation, and a proven rapid learning capability in a changing environment are essential.
• Drive and tenacity to ensure change is effectively implemented in a matrix environment.
• Committed to personal and professional development.
• Able to work independently, proactively and under pressure against multiple deadlines

Leadership capabilities

• Navigating – understanding and translating Change Delivery strategy into own team and aligning directions accordingly
• Aspiring – being ambitious about providing the highest standards of delivery and embedding them in the team
• Driving – setting stretching goals for self and team and delivering them with courage and tenacity
• Mobilizing – authentically engaging with team, colleagues and business partners to deliver at pace
• Sustaining – making considered decisions that protect and enhance HSBC values, reputation and business

Qualifications / Experience

• University graduate preferably with a degree in Accounting, Management or Finance.
• Experience of working in large service company model and global banks, ideally in a Compliance role
• Previous background of working in a matrix organizational structure
• Effective written and spoken communication skills in English
• Evidence of delivery in a similar role within a global organization
• Project Management
• Strong relationship management with a focus on financial and budget requirements. Able to work with individuals at different levels
• Good understanding of international AML regulatory regime.
• Ability to identify key issues and multi-task under tight deadlines
• Good analytical, lateral thinking skills, with ability to identify links between programmes of work

Job Field : Risk Management
Primary Location : North America-Canada-British Columbia-Burnaby
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country vacancy
Job Posting : 22-Dec-2016, 14:44:01 Unposting Date : 09-Jan-2017, 23:59:00