Director, Rural and Remote Framework

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Director, Rural and Remote Framework

Job Information
Author pmnationtalk
Date September 7, 2020
Type Term - Full Time
Company Interior Health Authority
Location Flexible
Category Business / Management
Client Interior Health Authority
Contact Information
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Director, Rural and Remote Framework (WORKSITE LOCATION IS FLEXIBLE)

Competition #: 01441115
Bargaining Unit: NON-CONTRACT
Facility: Flexible
Comments: Worksite location is flexible anywhere within the Interior Health region.


Position Summary
We have an exciting two year opportunity as Director, Rural and Remote Framework. This position is responsible and accountable for ensuring that the provincial strategy, policy, and directives of government are incorporated in the design and delivery of an easily understood, recognizable, integrated system of care, in rural and remote regions of Interior Health. The Director builds collaborative relationships with internal and external stakeholders to plan and implement rural and remote services that support the best quality of patient care across the integrated system of care.


Program & Service Area
1. Leads the planning Rural and Remote Framework planning in Interior Health that align with the service attributes outlined in the Ministry of Health Policy Directive and achieve the expected outcomes and impacts for patient populations. This is achieved by:
a. Working with internal and external partners to understand rural and remote population needs in an effort to improve patient and provider experience and health outcomes.
b. With internal and external partners, ensuring rural and remote health services across Interior Health align with Ministry of Health expectations and policy attributes,
c. Guiding and supporting local rural and remote framework teams in the planning, implementation, monitoring and evaluation of rural and remote serviceswithin IH.
d. Leading the development of tools, frameworks and models to assist local teams to implement the Rural and Remote Framework aligned with policy attributes.
e. Interpreting Ministry of Health policy for local and regional teams to support planning and implementation
f. Optimizing patient experience and health outcomes through enhanced continuity of care across rural and remote regions of IH.
g. Improving health of populations including illness prevention and decreased mortality in rural and remote communities.
h. Improving key domains of the BC Health Quality Council Quality Matrix including efficiency and sustainability as monitored by per capita costs.
i. Leading the development and implementation of the rural and remote evaluation framework.
j. As a key member of the PCP Leadership Team, contributing to the overall IH-wide primary care planning by providing advice and support to colleagues with the PCP department.
k. Navigating complex work and political environments to define and determine Health Authority needs and services,.

2. Provides strategic support for the local planning and implementation of the Rural and Remote Framework, ensuring that:
a. Rural and remote health services foster a positive provider and patient experience of delivering care built on optimized team based care, mutual support, and increased professional learning and development; and
b. Quality care is provided, based on population needs, at reasonable and sustainable per capita costs.
c. Rural and remote services in Interior Health align with Ministry of Health policy attributes and expectations.
d. Local operational leaders are provided with support and guidance for the development of rural and remote health services across IH.
e. IH achieves the MoH requirements for rural and remote services.

1. Creates a work environment that supports a climate of mutual respect, open communication, teamwork, collaboration, shared learning,innovation, and psychological safety.
2. Promotes a spirit of inquiry and innovation within the delivery of services with a quality improvement and change management approach.
3. Ensures coordination and integration of services with other IH programs and identifies opportunities for enhancement that will improve service delivery to clients/communities within the assigned area of responsibility.
4. Promotes IH vision, mission, values, and strategic direction.

Resource Management
1. Identifies material, space, and financial resources required for the delivery of services within the assigned areas of responsibility; provides critical input to budget development; recommends resource allocation and budgetary adjustments; monitors expenditures and variance reports; and ensures that resources are utilized effectively and efficiently to meet the needs of the public.
2. Assumes overall responsibility for staff including recruitment, selection, departmental orientation, collective agreement administration, grievances, performance management, and termination as per IH policy.
3. Identifies and takes action to address professional development needs.

Relationship Building
1. Builds and maintains effective working relationships with a wide variety of internal and external partners (e.g.Divisions of Family Practice, patients, First Nation and Metis partners, physicians, and community agencies) that are critical to the development and delivery of programs within the assigned areas of responsibility.
2. Leads and participates on various committees/working groups as required that are related to the delivery of the IH program/service.
3. Promotes positive interactions between staff and public.

Quality Improvement Evaluation/Risk Management
1. Prepares or provides statistics and information related to workload management, department activity, quality assurance, or clinical use, on a scheduled or as requested basis.
2. Co-develops and monitors quality improvement initiatives for assigned areas and standardization with other IH communities/services as practical.
3. Ensures a process for reviewing and responding to client/customer feedback.
4. Identifies potential risks and applies mitigation strategies.

Peforms other related duties as assigned.

• A Master’s degree in a health-related discipline, Leadership, or Business Administration
• Seven to ten years of recent, related experience, including a minimum of three years frontline supervisory and/or program coordination or project management experience.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities:
• Conceptual skills – Demonstrated ability to relate and apply knowledge of legislated acts, regulations, policies, procedures, principles, and service delivery in the assigned areas of responsibility within the ethical standards that govern those assigned areas of responsibility. Strong analytical skills.
• Team building – Demonstrated ability to create a shared vision and synergy in teamwork and lead teams from multi sectors, including with multiple Primary Care providers (Patient Medical Homes).
• Leadership – Demonstrated ability to lead, plan, manage, implement, organize, and problem solve in a complex, multi-disciplinary organizational environment. Demonstrated ability to supervise, guide, and direct staff utilizing a participatory management style.
• Change management – Demonstrated ability to function and lead effectively in a dynamic and changing environment. Demonstrated ability to effectively introduce and support purposeful change.
• Innovation – Ability to foster innovative approaches to program and service delivery.
• Communication – Demonstrated verbal, written, and interpersonal communication skills.
• Equipment – Ability to operate related equipment and to function in a computerized environment using a range of software programs.
• A current BC Driver’s License.
• Physical ability to perform the duties of the position.

* All postings with a closing date specified close at 11:59 pm PT

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