Job position

Front Desk Agent

Company

Ramada Revelstoke

1750 Trans-Canada Highway
Revelstoke, BC V0E 2S0

Compensation:

$17.00/hour for 35 – 40 hours a week (Overtime applicable after 40 hours)

Terms of Employment:

Permanent, Full time, Part Time, Extended working hours, weekends

Number of positions available:

3

Job Description

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Process guests’ departures, calculate charges and receive payments
• Answer enquiries regarding hotel services and registration by telephone, in person and Email.
• Process group arrivals and departures
• Balance cash and complete balance sheets and cash reports
• Handle wake up calls
• Provide information about hotel facilities and services and respond to guests’ complaints
• Compile and check daily record sheets, guest accounts and receipts using computerized systems
• Present statements of charges to departing guests and receive payment

Requirements and Qualifications:

• High school education preferred
• Previous experience in customer service is an asset but not mandatory, on the job paid training will be provided

Language requirements:

English

Additional skills:

• Effective communication skills
• Professional attitude
• Good organizational skills
• Problem solving and decision making skills

How to Apply:

Applications may be submitted by Email to: ramadarevelstoke@hotmail.com