Employer                                :           MDF Tire Aldergrove Ltd.
Location                                 :           3063 275 A Street, Aldergrove, BC, V4W 3L4, Canada
Job Title                                  :           Service Station Manager
TEER Code                              :           60020
Positions Available            :           1
Term                                        :           Permanent, Full Time
Salary                                       :           $32.50/hour
Start Date                               :           As Soon As Possible
Education                               :           Secondary School
Language                                :           English
Experience                              :           1 to 2 years of related experience.

Essential Skills:

Staff management and leadership skills, Excellent communication, interpersonal, and organizational skills, Exceptional customer service skills, Advanced decision-making and problem-solving abilities, Ability to prioritize and maintain professionalism during high-volume periods.

Duties:

• Set department sales objectives and submit annual forecast and monthly profitability reports.
• Plan, direct and estimate the operations of business engaged in different departments.
• Determine consumer demand, services to be sold and estimate prices and policies.
• Organize department meetings and updates as needed.
• Interview, hire, train, develop, and motivate the Service Department team.
• Use market research to capitalize on customer demand to determine expected sales volume and effect of competitors’ operations on sales.
• Plan budgets, authorize expenditures and check profits.
• Manage and develop team through regular feedback and annual performance reviews.
• Review and provide advancement opportunities.
• Handle elevated customer issues or complaints until resolution.
• Continuously monitor and improve Customer Service Index (CSI) ratings.
• Identify and implement strategic opportunities for improvement in department processes and spending.
• Establish and maintain a safe, positive work environment by ensuring staff compliance with safety requirements.

Please apply to mdfaldergrove2022@gmail.com with your resume and cover letter or mail at 3063 275 A Street, Aldergrove, BC, V4W 3L4, Canada